services for home owners
we take care of your property
We take care of your property as if it is our own. We will relieve you from the responsibilities that come along with holiday renting. We are a trustworthy partner. So you will have peace of mind and more free time for all the things that actually matter in life.
Average monthly returns
(Based on a 2 bedroom accommodation)
We reach your goals
We will not only take care of your property, we will also increase the revenue and select the right guests.
We are experts at revenue management and we outperform the competition in the market year in year out.
We publish your property on 25+ platforms and are able to screen guests according to your wishes. Popular criteria are for example: families only, couples 30+, no pets, no groups.
We communicate with you
Your personal dashboard informs you about your upcoming bookings, monthly and yearly revenues and overall performance. We also have a mobile app so you can stay up to date on the road. We offer complete transparency, allowing you to stay well informed 24/7.
Our accessible dashboard allows you to block and unblock dates as you please! Alternatively, you can get in touch with our support team and inform us about the dates you want to block in your calendar.
We Have Great Answers
Ask Us Anything
When a guest books a stay via one of the platforms they’ll pay a nightly fee in addition to a set cleaning fee. The entire amount is transferred to us.
Rental Valley will then charge you a commission on that total. In case you are on the full management plan we will also settle you for the cost of the cleaning fee too (in order to pass on to our suppliers and housekeepers).
Whilst you’re technically charged for each clean, it’s important to bear in mind that your guest has paid for this.
You’ll be paid the owner payout every 15th of the month after your guest checks-out.
Our Support Team manages daily hundreds of bookings. They’re trained to spot red flags, and will always prioritise security over occupancy. We’d never take a risk with your property, even if that means saying no to some bookings. All guests must have a verified profile and be able to provide us with details about their trip.
We provide hotel-quality linen and towels at every clean. Each delivery will include:
- bed sheets
- pillow cases
- hand towels
- bath towels
- a bath mat
- a tea towel
We can also replenish toiletries and cleaning supplies. You will need to provide duvets, mattresses and pillows for each bed.
We have strong processes to vet guests and ensure we control who stays at your place, but we do ask you to not keep any valuable in the property when it is available in the short-let market.
In the unlikely event, guests damage or steal from your property, our team of issue resolution specialists will do their best to recover the loss it would incur for you liaising with the platform and guests. we work with security deposits via a secure credit/debit card imprint. If you rental property is damaged, we will process the payment of your security deposit and handle any disputes that may arise. If the booking was made through Airbnb, you are eligible for a $1,000,000 Host Guarantee coverage at no additional cost.
We have a dedicated maintenance team that works with several contractors. Pricing varies depending on the nature of the task. We can arrange smaller jobs without contacting you, but it’s important to discuss a maximum spend limit with your support team. Any task quoted over the limit will require your approval.
We’ll follow up with the guest to leave a review, answer any questions and provide any further feedback.